Services – Exxo BPO

Services We Offer

Here in Exochos, we believe in the art of delegation. We treat time as an invaluable asset, hence the need to be managed with utmost efficiency. As a visionary, you have a lot of milestones you want to achieve, but with very little time to do so.

Executive Assistant

Handle administrative tasks such as managing and organizing lines of communication, handling schedules and appointments, or summarizing meeting minutes, etc.

Project Management

Develop a detailed project plan to monitor and track progress. Ensure that all projects are delivered on-time, within scope and within budget.

Copywriting

Writing clear and error-free content for a website that reflects the company’s voice Meeting with clients to understand their message, brand voice and target audience Proposing copy concepts in an engaging way for clients and carrying out projects once they are approved

Inbound Customer Service Representative

Answering questions about a company’s products or services Processing orders and transactions Delivering information about a company’s offerings Responding to customer reviews.

Social Media Manager

Interacting with customers and other stakeholders via the company’s social media accounts Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements Setting KPIs for social media campaigns.

Data Entry

Entering customer and account data from source documents Compiling, verifying accuracy and sorting information to prepare source data Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.

Call Center Representative

Answering or making calls to clients to learn about their needs, complaints, or other issues with products or services. Making sales or recommendations for products or services that may better suit client needs.

What EXXO Has to Offer